Privacy policy

Your privacy is important to us.

We are committed to safeguarding the privacy of our website visitors and service users. This policy highlights how we collect, use and store data.

 

What data do we collect?

We do not use utilise cookies on our website. All data collected is through submissions via online contact forms or subscriptions to newsletters. Newsletters utilise analytic tools to provide feedback on how the email is viewed. This information is used to improve content. 

 

What do we use your data for?

Any of the information we collect from you may be used in one or more of the following ways:

  • to respond via supplied contact details regarding your enquiry (email, telephone or post)

  • to personalise your experience (your information helps us to better respond to your individual needs)

  • to send periodic emails about our company, product news or service information, etc.

 

How do we protect your data?

Email subscriptions - Subscribers name, email address and company name are stored by our third-party data processor Campaign Monitor. Campaign Monitor’s data centre provider is certified to the following compliance standards: HIPAA, PCI-DSS, SOC 1 Type 2, SOC 2 Type 2, ISO 27001 and FISMA/NIST. Their cloud provider has the following certifications: PCI-DSS, ISO 27001, SOC 1 / 2 / 3, IRAP, ISO 27018 and ISO 9001.

Submitted enquires - from our contact forms are not stored on this website. Rather they are instantly forwarded to a member of the Relay team in order for them to deal with your enquiry.

 

Do we disclose any data to outside parties?

We do not sell, trade, or otherwise transfer to outside parties any personally identifiable information.

This does not include trusted third parties who assist us in operating and conducting our business.  Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential. These third party sites have separate and independent privacy policies. However they all fall under the jurisdiction of EU law and so adhere to GDPR regulations.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

 

Your Consent

By using our site, you consent to this privacy policy.

 

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 17 July 2018.

 

Contacting us

If there are any questions regarding this privacy policy you may contact us by using the information below.